Open Source Revenue Assurance Solution
Here are some of the elements of the Open-Source Solution
The RA dashboard is your point of entry to your key business data. It allows you to have, in one central point, all the results and output of your RA controls, making communication around your activity a breeze. It is also the place where everyone in the company can connect and find the information that they really need. It puts the RA department in a central position in the company as a relevant provider of business intelligence.
Measuring and monitoring is at the heart of Revenue Assurance. By defining KPIs in the ProactiveRA dashboard, you define objective ways of measuring the performance of your systems. Follow their evolution over time. Receive alarms if a measurement goes over a defined threshold. KPI management with easy color-coding guides you to the data that needs immediate attention. Last but not least, keep your KPI definitions available to all, to unambiguously describe what is being monitored.
It's easy get submerged with data, reports and KPI alarms that all try to get your attention. Stay organized and have the tool help you proiritize and document each steps of your investigation, all the way to your final conclusions and recommendations. Take advantage of the easy-to-use solution provided by the Liferay dashboard to take care of basic case management. It works as a forum where each participant can document cases, post screenshots, follow a discussion, etc.
The Switch-to-Bill module monitors all usage events in different control points. By comparing the different properties of the events (count, duration, value, average call duration, etc.) at each control point it will generate alarms if the deviation is not within acceptable levels. It also builds intelligence on what the average traffic looks like for each day of the month. Detecting a deviation is only the starting point of the investigation. A drill-down capability is available to help perform the root-cause analysis and isolate the CDRs making for the difference in the graph.
Despite having fully automated network-provisioning interfaces, inconsistencies happen! The Data Integrity module allows you to re-synchronize your platforms on a regular basis by providing you with lists of mismatches. Identify subscribers that are active on the network but not being charged in the billing platform, incorrectly configured on your network, etc. You can reconcile more than just subscriber data. Validate your inventory databases, your configuration tables, your routing and rating information.
Validating that your bill cycle is complete and correct can be challenging. This module covers all aspects of the billing process. From measuring the number of pending provisionning orders to the number of invoices generated. Through reports and KPIs, the Billing-Validation module will give you visibility on all elements of the billing platform and its interfaces. Prevent Bill-Shock by identifying clients whose invoices jumped up by more than a configurable percentage, track your top revenue-generating products, follow the cash collection and the open debt. Distribute all these reports to your personel based on their profile.